Terms of service.
The plain-English version: use the site fairly, client work runs on its own written agreement, and texts only go to people who reached out first. Effective November 9, 2026.
Who we are
This site is run by 616 Software (616 LLC), a software company in San Diego, CA. In these terms, "616", "we" and "us" mean 616 Software. By using this site or texting a number we run, you agree to these terms.
Using this site
The site describes our work and gives you ways to reach us. You are welcome to read it, share it, and contact us through it. Please do not misuse it: no attempts to break it, overload it, or get into parts that are not public.
The words, design, and code here belong to 616 or are used with permission. The site is provided as is. We work to keep it accurate and available, and we do not promise it will be free of errors or always online.
Client work
Nothing on this site is a contract for services. When we take on a project, the scope, price, and terms are set in a separate written agreement with that client, and that agreement is what governs the work.
Text messaging (SMS)
Who sends the texts. 616 Software sends text messages for itself and through the AI front desk it runs for client businesses. When a text comes from a client business's number, it is sent by 616 Software for that business.
When you get texts. Only after you call or text one of these business numbers first. The texts are replies to your inquiry, follow-ups to a call that was missed, and details about an appointment you asked for. Agreeing to receive texts is never a condition of buying anything.
How often. Message frequency varies with your conversation.
Cost. Message and data rates may apply, depending on your mobile plan.
Opting out and getting help. Reply STOP to any text to opt out. You will get one message confirming it and no more texts from that number unless you start a new conversation. Reply HELP for help, or email jamie@616software.com.
Delivery. Mobile carriers are not liable for delayed or undelivered messages.
Your number. Mobile numbers and text messaging opt-in data and consent are never sold, and never shared with third parties or affiliates for marketing or promotional purposes. More in the privacy policy.
Changes
If these terms change in a way that matters, this page will be updated and the effective date above will move.
Contact
Questions about these terms? Email jamie@616software.com and a human will answer.